Conflicts at work: examples from life and possible solutions to situations

rabiarahi

According to a survey by hh.ru , 68% of employees have ever had conflicts at work with managers or colleagues. An unhealthy atmosphere in a team is, unfortunately, not uncommon. Therefore, we decided to analyze three common situations and offer possible solutions.

Situation #1: Tensions with the Manager
Olga worked as a lawyer in a large company. She liked the tasks and the team, she came to the office with pleasure, until her boss quit, and a woman with her own rules and requirements came in his place. For example, the new boss began to set Olga tasks verbally over the phone, and in a hurry. And then scold her for the result and claim that she had meant something completely different. Remarks and reprimands became an integral part of Olga's work.

Possible solution: try to bring the relationship social media marketing service with the person into clear business communication and use techniques to overcome barriers in communication, learn to track manipulation and resist it. All this can be learned in our free online course " Communicative Literacy ".

Situation #2: Unfriendly colleagues
Accountant Yulia got a new job, at first everything was going great - she managed to work well with the manager, find a common language with some employees and prove herself as a professional. But after a couple of months, she began to notice that the team began to invite her to lunch less often and were reluctant to respond to requests. The boss gently hinted that the team was having difficulty interacting with her. But Yulia felt that the matter was completely different: from the very beginning, she had a strained relationship with another accountant, Irina, she tried to tease her in every possible way and competed with her in all matters. Most likely, Irina could influence other specialists as well.

Possible solution: this case looks like a competitive struggle, but it is still worth clarifying the situation and carefully checking with colleagues and the manager what Irina told them. If it turns out that she behaved inappropriately, then it is worth organizing a meeting with the manager and talking openly. Our free online course " Collaboration in a professional environment " will help you understand the conflict and choose tactics.


Take online courses for free
and discover new opportunities
Start studying
Situation #3: The team refuses to accept a new leader
A young manager joined the team, hired specifically to implement a modern system into work. All the employees in the team were older than the new manager, so they did not see him as a leader and did not take his words seriously. And when he tried to change the usual processes, they turned against him. They reacted negatively to any instructions, the young manager had to defend every step.

Possible solution: People have a hard time with change, so it's worth getting into the work first, getting to know your employees better, and telling them in detail about the upcoming innovations. It's worth emphasizing that the new system is designed to simplify the team's work, not complicate life. And also clarify that each team member is valuable to the company.